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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15513 Views
  • 51 replies
  • 65 Helpful

Overdoing the "We Use Cookies"

For the last few days the msg  "We Use Cookies" / Accept is coming up far too often. I know you do! Once would be enough. Previously I hardly saw this warning, if at all.

XRaySpeX by EE Community Star
  • 3163 Views
  • 13 replies
  • 17 Helpful

Resolved! Data Sim card

I ordered a new 100Gb Data Sim cardI filled out all the necessary boxes like name address etcClicked on "Send me a free Sim" and nothingNo idea if the order has been placed as I received no email acknowledgementI was expecting to pay for the card but...

bures1 by Contributor
  • 1494 Views
  • 2 replies
  • 0 Helpful

How do I charge my iphone 12?

I've just got my new phone. I knew it would not come with a plug but they sent it with a USB-C to lightning cable? I'd understand if it was USB-A to USB-C so you could charge it off of any multi adaptor but how am I supposed to charge my phone? It ma...

Excessive data usage in one day

It would appear that from yesterday (5/1/21) the day my data renews, to today, I have managed to use 29.2 or my 30GB of data. I have been at home and connected to wifi. Is there something that could be running without me knowing or anything that can ...

Incorrect Sim Sent

Upgraded to new iPhone, delivered today with Sim, but Sim is standard size and new phone needs Micro sim. How can i get this replaced without having to pay £1.50 as EE fault ? 

Nuji by Explorer
  • 522 Views
  • 6 replies
  • 0 Helpful

Resolved! iPhone 12 Pro Max stock update

Does anyone know roughly the back order delay time on the 12 Pro Max? Ordered mine a couple of days ago but they haven’t said how long I’m likely to have to wait. TIA

Upgrade not showing on My EE

Hello could I please have Some help from a member of the team. I upgraded my plan 2 days ago to a new plan and phone. I received a confirmation email but when I log in to my EE it still shows my old plan and is still offering me the option to upgrade...

JWalker1 by Explorer
  • 1523 Views
  • 3 replies
  • 0 Helpful

Tracking not working was told dispatch within one day

Hi my tracking via ee is not working just says can not be tracked im not an EE mobile customer so unable to ring 150 and the online chat is always busy i was told dispatch would be within one day and its now been over 24 hours i need my tablet for wo...

Lonnie08 by Contributor
  • 424 Views
  • 3 replies
  • 0 Helpful

TCL 10 5G August security patch

Hello folks I have just received the TCL 10 5G and I am very impressed with it my major concern is that it is still running with the August 2020 android security update does anyone else with this phone have the same issue. I have checked for updates ...