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Data Sim card

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bures1
Contributor
Contributor

‎07-01-2021 07:12 AM

I ordered a new 100Gb Data Sim card
I filled out all the necessary boxes like name address etc
Clicked on "Send me a free Sim" and nothing

No idea if the order has been placed as I received no email acknowledgement
I was expecting to pay for the card but that option never appeared

 

Cannot fathom out what EE CS number to ring to check my order

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Katie_B
EE Community Support Team

‎07-01-2021 09:29 AM

Hello @bures1. 

 

Thanks for coming to the community. 

 

SIMs are sent via Royal Mail and can take 3-5 days to be delivered. 

 

I would recommend checking your order by calling our customer service team on one of the following:

  • 0800 079 8586 from any landline or provider
  • 150 from any EE handset

Katie 🙂

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Katie_B
EE Community Support Team

‎07-01-2021 09:29 AM

Hello @bures1. 

 

Thanks for coming to the community. 

 

SIMs are sent via Royal Mail and can take 3-5 days to be delivered. 

 

I would recommend checking your order by calling our customer service team on one of the following:

  • 0800 079 8586 from any landline or provider
  • 150 from any EE handset

Katie 🙂

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XRaySpeX
EE Community Star
EE Community Star

‎07-01-2021 01:19 PM

Is there a 100GB data SIM? Where?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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