Incorrect Sim Sent
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06-01-2021 05:11 PM
Upgraded to new iPhone, delivered today with Sim, but Sim is standard size and new phone needs Micro sim. How can i get this replaced without having to pay £1.50 as EE fault ?
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06-01-2021 05:29 PM
The SIM should be a Combi-SIM of all 3 sizes where you press out the size you need.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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06-01-2021 05:32 PM
@Nuji wrote:Upgraded to new iPhone, delivered today with Sim, but Sim is standard size and new phone needs Micro sim. How can i get this replaced without having to pay £1.50 as EE fault ?
All sims come as a multi sim.
You can pop out the micro sim from the standard one. Then the nano from inside the micro.
BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 15)
If I have helped please click the THUMB/SOLUTION buttons below
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07-01-2021 08:18 AM
Hi @Nuji.
Welcome to the community.
Have you managed to get this sorted by following the advice above?
Jon
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07-01-2021 08:21 AM
Thanks for all the help.
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07-01-2021 08:24 AM
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07-01-2021 12:12 PM
Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
