Incorrect Sim Sent

[Nuji]

Upgraded to new iPhone, delivered today with Sim, but Sim is standard size and new phone needs Micro sim. How can i get this replaced without having to pay £1.50 as EE fault ? 

[XRaySpeX]

The SIM should be a Combi-SIM of all 3 sizes where you press out the size you need.

[BrendonH]

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@Nuji wrote:

Upgraded to new iPhone, delivered today with Sim, but Sim is standard size and new phone needs Micro sim. How can i get this replaced without having to pay £1.50 as EE fault ? 

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All sims come as a multi sim.

You can pop out the micro sim from the standard one. Then the nano from inside the micro.

[Jon_K]

Hi @Nuji.

Welcome to the community.

Have you managed to get this sorted by following the advice above?

Jon

[Nuji]

Thank you, yes i have .. silly me ddnt realise i had to press out the sim again ! LOl
Thanks for all the help.

[Jon_K]

That's great, @Nuji 🙂

Thanks for letting us know, and enjoy your new phone!

Jon

[XRaySpeX]

Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.