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Tracking not working was told dispatch within one day

Lonnie08
Contributor
Contributor

‎06-01-2021 09:18 PM

Hi my tracking via ee is not working just says can not be tracked im not an EE mobile customer so unable to ring 150 and the online chat is always busy i was told dispatch would be within one day and its now been over 24 hours i need my tablet for work 

Iordered the samsung tab s6 can you possibly enlighten me on when i should expect delivery please 

0 Helpful
3 REPLIES 3
Katie_B
EE Community Support Team

‎07-01-2021 09:15 AM

Good Morning @Lonnie08. 

 

Thanks for coming to the community. 

 

I have checked this and can see the tablet is currently in stock and to expect despatch within one day. 

 

Since your post, last night have you received any further delivery information?

 

Katie 🙂

0 Helpful
Lonnie08
Contributor
Contributor
In response to Katie_B

‎07-01-2021 09:25 AM

No I've still not heard anything since my order confirmation

0 Helpful
Katie_B
EE Community Support Team
In response to Lonnie08

‎07-01-2021 09:26 AM

Thanks for confirming @Lonnie08. 

 

I have sent you a private message for more details. 

 

Speak soon, 

 

Katie.

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