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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15525 Views
  • 51 replies
  • 65 Helpful

Thank you

I just wanted to say thank you to Andy (called from 0800 079 8100) who has very kindly called me this morning to update me on the latest deals and whether I needed any help with anything. If anybody from the EE team can get in touch with him to say t...

MartaEys by Visitor
  • 481 Views
  • 1 replies
  • 2 Helpful

Resolved! Order not received

Wow! Upgraded online three days ago... no communication apart from email to say order being processed.... rang 150 yesterday and they confirmed order had not been processed yet so did the process over the phone and I paid for a Sunday delivery.... re...

AD72 by Visitor
  • 1439 Views
  • 1 replies
  • 0 Helpful

eSim on a samsung phone.

I just purchased a phone that has an eSim. How do I transfer my physical Sim to the eSim on ee.I am abroad

Google Mesh Wifi

We have a real issue with our mobile broadband dropping off around the house. It’s pretty awful actually. I’ve had antenna installed which has improved the speed close to the router but have ordered a Google WiFi router and 2 work points to help spre...

Prinner by Investigator
  • 1091 Views
  • 2 replies
  • 4 Helpful

Trad in problems

Hello. I been trad in my iPhone 12 and I received my new phone. But the problem I send it iPhone 12 on Tuesday back and I still keep received emails and messages that I have final reminder if i don’t send them back iPhone 12 they will charge me more....

Alesja7 by Investigator
  • 408 Views
  • 1 replies
  • 0 Helpful

Fingerprint gets deleted upon restart

Hi there I recently got the Sony Xperia 5 II had it just over a month and have noticed since I got the device that my fingerprint gets deleted every time the device restarts or gets turned off which is very annoying. If anyone knows about this and kn...

Mr_Tree by Explorer
  • 677 Views
  • 2 replies
  • 0 Helpful

5G contract using 4g device

I’m currently n payg sim only, I’ve noticed a deal of £20 for 120gb on 5G, in the small print it says if you use a 4g device you will only get 4g. I believe the above deal is quite good and also better than a 4g plan, so is it right that I can use th...

Ykcool by Investigator
  • 793 Views
  • 7 replies
  • 7 Helpful

Changing to smart phone

Hi,I am contemplating changing fromy old Nokia (not smart) payg.to a payg smartphone.Will I be able to transfer my number. ( the Sim cards would not be interchangeable)?Will I be able to top up my credit using a credit or debit card ( for some reason...

JimSh by Investigator
  • 835 Views
  • 3 replies
  • 3 Helpful

Replacement not received

Hi I requested a replacement phone following a cracked screen. I was not at home when delivered therefore could not exchange. I have not received any communication regarding what happens next.Carol  

Carol48 by Visitor
  • 523 Views
  • 2 replies
  • 1 Helpful