Trad in problems

Alesja7
Investigator
Investigator

Hello. I been trad in my iPhone 12 and I received my new phone. But the problem I send it iPhone 12 on Tuesday back and I still keep received emails and messages that I have final reminder if i don’t send them back iPhone 12 they will charge me more. Can you help me with this? Many thanks 

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Alesja7   Do you have proof of postage?  Did you return this via the trade in package?      

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