Trad in problems

Alesja7
Investigator
Investigator

‎24-01-2021 04:08 PM

Hello. I been trad in my iPhone 12 and I received my new phone. But the problem I send it iPhone 12 on Tuesday back and I still keep received emails and messages that I have final reminder if i don’t send them back iPhone 12 they will charge me more. Can you help me with this? Many thanks 

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Chris_B
EE Community Star
EE Community Star

‎24-01-2021 09:00 PM

@Alesja7   Do you have proof of postage?  Did you return this via the trade in package?      

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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