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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15525 Views
  • 51 replies
  • 65 Helpful

Confirmation

Hi I orderd a phone yesterday and have received the order email but not the confirmation email and the money hasn't yet gone out my bank for it so I'm just wondering whats going on in regards to that. Many thanks josh

No confirmation email

Ordered a iPhone 12 Pro Max yesterday as part of my upgrade and haven’t received any type of confirmation email/text to ensure this has gone through? Is the usually the case for no email? Called EE and they said they can ensure my order was placed, b...

Resolved! 4g to 5g sim on monthly contract

hiGot new iPhone 12 pro max and am on an exciting 4g contract, how to order new 5g sim to replace my 4g?Thanks

TonyAhed by Visitor
  • 1591 Views
  • 2 replies
  • 4 Helpful

Unlock my device

I've just been on the phone to customer services to get my Samsung Galaxy Tab unlocked they said they dont do it over the phone anymore and I need to do it here but I'm not getting anywhere??

Maggie603 by Investigator
  • 766 Views
  • 7 replies
  • 4 Helpful

Order

I order new Iphone 2020 10 december. 2 months and I dont have nothing.

Recycling my android

So I decided to recycle my android phone. Received a quote and prepaid envelope, I posted this using special delivery on 5/2/21.Last night I received an email saying the phone had not been received and the quote given is due to run out in a few days....

Data usage

My 4gee WiFi has no internet even when I give it 500m or more it says I have 20 GB left to use so I contacted EE through the online support and got it sorted the next day same thing is happening so I brought 10 GB of data and sent 5 GB back to my pho...

Terry468 by Visitor
  • 576 Views
  • 1 replies
  • 0 Helpful

Resolved! one number plan

how many devices can you run on a one number plan with unlimited package for example can you have s21 phone / s7 5g tablet / 4g galaxy 3 watch

Chenzo by Investigator
  • 1682 Views
  • 3 replies
  • 3 Helpful

s21 ultra over heating and apps crashing

ive had the s21 ultra for less than a week and having the following issues facebook, cod mobile, ebay among other apps crashing weather on wifi or mobile data no error messages just closing app or springing back pages.phone getting extremely hot to t...

Adonze by Visitor
  • 1032 Views
  • 4 replies
  • 0 Helpful