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Recycling my android

Essjaypee
Visitor

So I decided to recycle my android phone. Received a quote and prepaid envelope, I posted this using special delivery on 5/2/21.

Last night I received an email saying the phone had not been received and the quote given is due to run out in a few days. However, I tracked my parcel and its says delivered (8-2-21) and has proof of it being signed for. Could it just be an automated email and my phone just hasn't been processed yet? 

 

1 REPLY 1
James_B
EE Community Manager
EE Community Manager

Hi @Essjaypee,

 

Welcome to the EE Community. 🙂

 

Yes, that email will be automated. If you don't get an update in the next few days, please get in touch with Customer Care.

 

Thanks

 

James