Recycling my android
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10-02-2021 07:57 AM
So I decided to recycle my android phone. Received a quote and prepaid envelope, I posted this using special delivery on 5/2/21.
Last night I received an email saying the phone had not been received and the quote given is due to run out in a few days. However, I tracked my parcel and its says delivered (8-2-21) and has proof of it being signed for. Could it just be an automated email and my phone just hasn't been processed yet?
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10-02-2021 10:14 AM
Hi @Essjaypee,
Welcome to the EE Community. 🙂
Yes, that email will be automated. If you don't get an update in the next few days, please get in touch with Customer Care.
Thanks
James
