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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15525 Views
  • 51 replies
  • 65 Helpful

Re: No gaming unleashed message yet

I managed to claim. Had a tracking link for UPS. Then had a text to say its been delivered.... no idea to where as I haven't got it. Been in all day as wfh and I have a nest hello... so definitely not had any deliveries. Hope  you have better luck.  

drljames by Investigator
  • 544 Views
  • 4 replies
  • 0 Helpful

Order number on email wrong!

Can you help as trying to track delivery of my new s21 upgrade phone but the only email i got has an account no: but no order number? Also the account number has only 9 numbers so wont do on the tracker! So i have no way of tracking my order or findi...

Unlock phone witb PUK code

Hi, I'm trying to unlock my old S7 phone which hasn't been used for a while, it is asking for the phone PUK code which I have put in. The message reads that this has been unsuccessful, please can you help?

E sim

I have ordered a new E sim by calling the helpline. After a few hours my original sim network stopped working even though I haven’t received my new e sim yet.is it normal?

Ahsan2 by Visitor
  • 691 Views
  • 2 replies
  • 2 Helpful

New Phone/ Sim activation

Hi I Have upgraded, and my new sim has been in my new phone for 48 hours. Still telling me emergency calls only. I have wifi etc. My old phone & sim still working? On my old number. Help please 

Queenie17 by Investigator
  • 669 Views
  • 6 replies
  • 0 Helpful

EE recycle / Brightstar

Hello, I recently upgraded my phone to the iPhone 12 pro max and decided to use the ee recycle service for my old phone.I was quoted £234 which would be paid into my account no later than the 29/12.I haven't received the payment and I've been on hold...

NLL by Valued Contributor
  • 3151 Views
  • 32 replies
  • 8 Helpful

DUAL SIM

Hi, as I bought my phone from EE, if I get a 2nd sim does it has to be with EE.Regards Robert