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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15504 Views
  • 51 replies
  • 65 Helpful

UNLOCK CODE NOT WORKING

I have an old out of contract Note 9 that I have given to one of my kids to use. We have a none EE sim to use but the unlock code provided on email does not work! Please help! 

wigan3r by Explorer
  • 1910 Views
  • 3 replies
  • 1 Helpful

my phone number

hello, I have been trying to verify my phone number, but I could not use them. i opened up the My EE app and it said my phone number cannot be verified. i have been away from the UK for long by the pandemic, and I do wanna use the phone number right ...

daichi by Visitor
  • 420 Views
  • 1 replies
  • 0 Helpful

I cant browse any deals on this website.

Whenever i press anywhere on the shop (tablets, phones, sim cards etc etc) it takes me to this page and i cant proceed anywhere apart from this nonsense community...  

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Trade in

I have to post my trade in phone but I am unsure if I can just put it in a letter box or does it have to be through the post office? 

Laurenm6 by Explorer
  • 1327 Views
  • 1 replies
  • 0 Helpful

Resolved! Charger cable doesn't work with new phone

Hi, I find the help section of EE incredibly unhelpful so didn't know where to go for this. I recently got a new SE phone with EE and the charger in the box doesn't work. How do I get a replacement sent out? Thank you

Positive Feed

I can’t find a way to leave a positive review other than through my phone after ringing regarding my broadband but I’ll leave another one hoping it will be sent to the right department.I rang up and spoke to Neil regarding a movement of my broadband ...

Becks21 by Visitor
  • 450 Views
  • 1 replies
  • 0 Helpful

Resolved! What happens to my current SIM while waiting for a new SIM?

Hi,  I completed a 24 month 4G 30GB contract last year and I've been on a month to month contract since that 24 month contract ended. Today is the last day of my billing month for Feb-March and I'm considering upgrading to a SIM only 24 month 5G Unli...

Amin92 by Explorer
  • 1750 Views
  • 4 replies
  • 2 Helpful

s21delivery

upgraded to a samsung s21 on sunday and haven't heard anything since no confirmation email or no expected delivery date? any ideas?

biglad74 by Contributor
  • 444 Views
  • 5 replies
  • 1 Helpful

Resolved! Xbox gaming promotuon

recently purchased my s21 2 weeks ago stated i woukd get the gaming cobtroller and xbox luve , not heard from.tgem , anyone have same issues ? How ling does it take , still waiting foe thenair pods too