s21delivery

biglad74
Contributor
Contributor

upgraded to a samsung s21 on sunday and haven't heard anything since no confirmation email or no expected delivery date? any ideas?

5 REPLIES 5
Christopher_G
EE Community Support Team

Hi @biglad74

 

Welcome to the community.

 

Have you checked your spam/junk folders for a confirmation email?

 

Chris

Yes nothing

Christopher_G
EE Community Support Team

Which version did you choose, @biglad74?

 

Please include memory size and colour.

 

Chris

128gb in grey

Christopher_G
EE Community Support Team

The current delivery guidance for that device is to expect dispatch within 7 days, @biglad74.

 

If you're worried about your order at all, I'd recommend speaking to our Mobile Care team.


Chris