s21delivery
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11-03-2021 06:37 PM
upgraded to a samsung s21 on sunday and haven't heard anything since no confirmation email or no expected delivery date? any ideas?
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12-03-2021 08:10 AM
Hi @biglad74
Welcome to the community.
Have you checked your spam/junk folders for a confirmation email?
Chris
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12-03-2021 09:17 AM
Yes nothing
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12-03-2021 10:18 AM
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12-03-2021 10:29 AM
128gb in grey
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12-03-2021 11:06 AM
The current delivery guidance for that device is to expect dispatch within 7 days, @biglad74.
If you're worried about your order at all, I'd recommend speaking to our Mobile Care team.
Chris
