Community Activity

Incredibly poor service - Whitchurch on Thames

Service is generally poor and calls tend to drop in and out. Over the last couple of weeks it’s got worse and service this evening has been non existent. Coverage checker says no issues but I disagree. You don’t even get 5G here so this is 4G only an...

SlimJim82 by Investigator
  • 40 Views
  • 3 replies
  • 0 Helpful

New Extra Hub

Hi, how can I get an extra broadband hub please? Recently transferred from BT to EE and when I was with BT, I had the main hub downstairs and a smaller hub upstairs for our computer.  I would appreciate your help.

kachgogs by Investigator
  • 88 Views
  • 11 replies
  • 3 Helpful

Smartwatch Data

Hi, I’ve just joined EE from O2, I have gone for the All included iPhone contract which is meant to include smartwatch data. How do I set this up as when I try to connect through my watch it says I’m not eligible to upgrade, but I don’t want to, I ju...

Rubbish broadband

Anybody else had issues with broadband after switching from BT to EE. I was with BT for years no issues. In the last 2 months I’ve spent more time on the phone to EE than working so frustrating. Any advice how to get out of this nightmare would be gr...

Ronbles by Explorer
  • 19 Views
  • 2 replies
  • 0 Helpful

How to get out of this nightmare ?

Question.How to move to SKY from EE as can not log into my account to end it.Don’t mind paying for this .But the nightmare would end.please don’t tell me to phone 150.As this is a road I have been down to sort my account out.

Woody111 by Contributor
  • 21 Views
  • 4 replies
  • 1 Helpful

Late payment

My bill is due on 2nd may , how long do I get to pay my bill before my phone is  restricted? I will be making a payment but I am a little short ,there will be some outstanding ,thanks

Cjmere by Visitor
  • 22 Views
  • 2 replies
  • 1 Helpful

Getting new phone today, I normally go into shop for this .

However my shop in RUGBY has been closed and I'm unable to get to Daventry, I've been talked through the very "simple"  steps to transfer my data from my present phone to my new one . I've downloaded SmartSwitch but my concern is that I've had a few ...

Can't call out

I am in Portugal, i could call yesterday out but now am unable to. No issues with data.How can I contact ee without calling them?Email or what's ap or a chat with a person?Please help as I urgently need to make calls. 

louisevh by Explorer
  • 17 Views
  • 2 replies
  • 0 Helpful

Resolved! Balance and charges

One day in March credit was £6.01, few days later it was 25p. I hadn't used text nor phone. Where did the credit go?? I text 150 to ask. Did not get appropriate reply. Cannot get through to call 150. What are you going to do about this and my lost cr...

Khg by Investigator
  • 75 Views
  • 7 replies
  • 1 Helpful