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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15504 Views
  • 51 replies
  • 65 Helpful

Samsung A21s mic not working

Hi all, first time poster. My main mic isn't working so I am reliant on speakerphone or video calls at the moment. I've cleaned the mic and done all my updates but alas nothing doing. Any suggestions folks? Thanks in advance! R

Raisins1 by Explorer
  • 1980 Views
  • 4 replies
  • 1 Helpful

Re: No order delivery date

I’m the same. I ordered a watch last Tuesday and heard nothing. Got the email receipt but had nothing since 

Elderly lady no longer able to facetime using EE MiFi box

I have a socially isolated elderly lady who uses an iPad and EE MiFi box to facetime her daughter. It has been working well until recently but over the last 2 weeks she has been unable to do so. She is well within her usage and is able to download ot...

James271 by Investigator
  • 1069 Views
  • 5 replies
  • 0 Helpful

We’re is my order

i ordered my phone on Sunday and got the email with the xkn number but since then not heard anything else  thanks for the help

Lfoxley91 by Investigator
  • 802 Views
  • 5 replies
  • 3 Helpful

Cancel SIM replacement order

I have ordered a replacement of my SIM card because I thought I lost it after I removed it from my phone. I have now found it so I was wondering if I can cancel my order as I'm not in the UK at the moment?

dimpal by Visitor
  • 650 Views
  • 1 replies
  • 0 Helpful

Password

Hi HELP I've forgotten my password for my samsung j3 mobile

Annie68 by Visitor
  • 557 Views
  • 1 replies
  • 0 Helpful

Mini wifi

My little yellow portable wifi box wont turn off just flashes ee

Katy29 by Visitor
  • 582 Views
  • 1 replies
  • 0 Helpful

Resolved! Little or no mobile internet

For the last few days I've had very little or no mobile internet. I'm on a Google Pixel 4 XL, and have plenty of data left, but the signal indicator continually has an "x" in the bottom right corner when connected to 4G (or H). I can make/receive pho...

geejaytee by Investigator
  • 1631 Views
  • 3 replies
  • 1 Helpful

Wrong delivery address

At checkout I put my address without apartment number. I’ve since corrected in “my EE”, but conscious at checkout an hour ago; and on e-receipt, it wasn’t correct. What should I do to resolve before dispatch?

Cjack88 by Visitor
  • 485 Views
  • 2 replies
  • 1 Helpful

Heard nothing about my order

I ordered a Apple Watch last Tuesday via the ee app. I got the email confirmation and had nothing since. No message regarding delivery. When will my watch be coming???