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We’re is my order

Lfoxley91
Investigator
Investigator

‎13-11-2018 12:41 PM

i ordered my phone on Sunday and got the email with the xkn number but since then not heard anything else 

 

thanks for the help

0 Helpful
5 REPLIES 5
Chris_B
EE Community Star
EE Community Star

‎13-11-2018 01:25 PM

@Lfoxley91  Your order wouldn’t of been processed till Monday and if in stock will start shipping today.  Hopefully you’ll get it tomorrow.  But give customer services a call to get more information. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Liam1988
Explorer
In response to Chris_B

‎22-03-2021 09:25 AM

I carnt find my order 

0 Helpful
Leanne_T
EE Community Support Team
In response to Liam1988

‎22-03-2021 09:48 AM

Hi @Liam1988

 

Thanks for coming here 🙂

 

When did you place your order? 

 

Could you let me know which device or accessory you have ordered? 

 

Leanne 🙂

0 Helpful
Liam1988
Explorer
In response to Leanne_T

‎22-03-2021 09:53 AM

Red iPhone XR and I ordered it last night got a confirmation email but not heard anything else 

0 Helpful
Leanne_T
EE Community Support Team
In response to Liam1988

‎22-03-2021 10:10 AM

Thanks @Liam1988

 

Once your order has been processed and dispatched you will get an email or text from DPD to let you know when this will be delivered.

 

If you would like to check the order, please give us a call 🙂

 

Leanne.

0 Helpful