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Wrong delivery address

Cjack88
Visitor

‎21-03-2021 06:04 PM

At checkout I put my address without apartment number. I’ve since corrected in “my EE”, but conscious at checkout an hour ago; and on e-receipt, it wasn’t correct.

 

What should I do to resolve before dispatch?

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎21-03-2021 06:07 PM

@Cjack88  Call customer services. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Leanne_T
EE Community Support Team
In response to Chris_B

‎22-03-2021 07:46 AM

Hi @Cjack88

 

Thanks for coming to the community. 

 

Please give our Mobile Care team a call on 150 and they will help you get the address updated for your delivery 🙂

 

Thanks 🙂

 

Leanne.

0 Helpful