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Little or no mobile internet

geejaytee
Investigator
Investigator

For the last few days I've had very little or no mobile internet.

 

I'm on a Google Pixel 4 XL, and have plenty of data left, but the signal indicator continually has an "x" in the bottom right corner when connected to 4G (or H). I can make/receive phone calls, and occasionally I do get some data through (e.g. WhatsApp messages).

 

I do have mobile data turned on, and Wi-Fi connectivity is not affected.

 

 

1 SOLUTION

Accepted Solutions

I have restarted it frequently since the issue arose.

 

Anyway, I have solved it by erasing all network settings (WiFi/Mobile/Bluetoon) and restarting. Resetting the mobile network settings to reload from the SIM seems to have fixed it.

View solution in original post

3 REPLIES 3
bristolian
EE Community Star
EE Community Star

Hi @geejaytee and welcome to the EE community


As a first check, have you restarted your phone recently? I'd recommend doing that if you haven't done so already.

 

Can you also check for known network issues on the coverage & status checker , click on "check network" to access the faults checker section.

I have restarted it frequently since the issue arose.

 

Anyway, I have solved it by erasing all network settings (WiFi/Mobile/Bluetoon) and restarting. Resetting the mobile network settings to reload from the SIM seems to have fixed it.

Christopher_G
EE Community Support Team

Thanks for sharing your solutions, @geejaytee.

 

Glad it's working again.

 

Chris