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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15504 Views
  • 51 replies
  • 65 Helpful

Resolved! iPhone 8 5G sim?

HiIve just ordered a sim only plan which says it has 5G if available. My iPhone 8 isn’t able to get 5G will this sim still work in the phone? Thanks

Sezb1976 by Explorer
  • 2168 Views
  • 2 replies
  • 3 Helpful

Stroke Patient Can't Remember Password

Hi, I'm hoping someone can help me to help my friend. Gemma had a stroke 3 weeks ago and is in hospital slowly improving.  She can't really communicate other than basic yes and no's, she gets confused and frustrated with her speech.  Her phone is loc...

Unlimited Data but says I've run out of data

I have an unlimited 4G Home Broadband account, but I've just logged on to my account and it says I have no data left and we're barely getting any internet in the house. Despite being on the phone for an hour to your team, I haven't got an answer!

4G data issue

Hi I have been unable to connect to the internet using my mobile data for the last few days. My Samsung A5 phone can connect to my home WiFi and access the internet okay. When I switch the WiFi off, the 4G+ icon appears in the top right of the screen...

Ee ps5

I bought a ps5 today off of ee and it said that ee has got the order and the purchase was successful but I did not get a confirmation email.what should I do

JWest1 by Explorer
  • 517 Views
  • 4 replies
  • 0 Helpful

The crazy world of 4GEE speeds and nuances.

Been a 4GEE home broadband customer since the start, with the original Alcatel HH70VB router and an external antenna fitted high up on my house. Initially things were fine, getting 40/40 MB Up/Down , which compared favorably to the simply prehistoric...

MROB1974 by Established Contributor
  • 955 Views
  • 4 replies
  • 0 Helpful

No order number genereated when requested the SIM card on website

Gentlemen, good afternoon Last Thursday (March 25th, 2021) I registered on EE website and requested two (2) SIM cards on "Pay as you go".I did not received one order number, but received two mail messages saying my SIM cards are ready to go.Could you...

Rodolfo by Investigator
  • 652 Views
  • 13 replies
  • 0 Helpful

Resolved! Apple iphone 12 Pro

Hi!  I am new here so do bear with me.  I have purchased the above iphone and note that the Apple logo flashes at startup, disappears after about 1 second, then  after a few more seconds the screen appears in full.  Has anyone experienced this?  I ha...

ChrisWM by Investigator
  • 1998 Views
  • 9 replies
  • 1 Helpful

My account

I have spoken before to a member of staff referring to my account as at present I cannot afford my monthly account as I do not work due to health issues and have asked to cancel my contract and was told I can’t and have to keep on paying so what help...

Ty1828 by Visitor
  • 488 Views
  • 1 replies
  • 0 Helpful