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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2855 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15948 Views
  • 51 replies
  • 65 Helpful

Broadband not working

Hello, I'm wondering if anyone can help me. I've had an issue with my EE Brightbox Router since Friday evening, the power light is green, the wireless light is green, but there's no light for the Internet and the broadband light was flashing orange b...

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Pay today charged twice when upgrading online

Hi, I have just upgraded my phone contract, and have been charged the "pay today" amount twice. How would I go about getting the second payment refunded? Also, I had placed an "early upgrade" last week, which had to be cancelled by EE due to a discou...

New broadband connection

I want to get a broadband, but unsure if it will work in my new build apartment as no other famous broadbands are supplying in this buildings. Will the ee mobile broadband work in B1 3Dw?  

Nehatgs by Visitor
  • 404 Views
  • 1 replies
  • 0 Helpful

Resolved! Internet

Want unlimited monthly package 

Bhatti1 by Visitor
  • 1307 Views
  • 1 replies
  • 1 Helpful

Resolved! Stopping a pack using my credit.

This might be a daft question. I don't want a pack to go on every month, I don't really need it and it would end up being a waste of a fiver. I am almost always on WiFi. What I want to do is just put some credit on the phone so I can make a call in a...

MustardC by Contributor
  • 2359 Views
  • 4 replies
  • 4 Helpful

Wifi delivery

I have tried plug in devices to increase the wifi to another room in my cottage and this is not working.does this mean I have to pay more for a different hub, or additional hubs?or do I just have to accept I can only receive wifi in 2 rooms?my techni...

Enaj1 by Investigator
  • 489 Views
  • 3 replies
  • 0 Helpful

EE 4g router antenna

Hi everyone, I have a 4g router supplying my home broadband. Now the speed isn’t slow (average 40mb) but I’ve noticed my iPhone 12 shows a quicker speed on using Speedtest. I noticed that you can put antennas on the router, just wondering if you thin...

Broadband nightmares

Broadband has been terrible. Regularly restart the box which sometimes helps. We often end up using our neighbours wifi. Have been miss sold faster broadband which has consistently slower than before. Was told by the shop it would only be £2 more a m...