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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2646 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15495 Views
  • 51 replies
  • 65 Helpful

Resolved! Mifi box

How do you turn yellow mifi box off ? How can you tell if off of on ? Appears to be using battery when I think it’s off 路‍

JulieQR by Investigator
  • 2503 Views
  • 6 replies
  • 6 Helpful

Content lock

I'm sure this has already been covered quite extensively however I'm trying to get the content lock turned off on my phone. I'm on PAYG so went in to a store today to do so.They told me in store there is no lock on my phone and it must be my wifi. It...

al4513 by Visitor
  • 635 Views
  • 1 replies
  • 0 Helpful

Holiday dongle

Hi everybody.  I'm going on holiday for a week to a UK place that doesn't have WiFi, will a dongle work and can I get one from EE - I am already an EE customer.  Thanks.

Resolved! Finding balance on PAYG Sim

How can I check balance on a PAYG sim?  I top it up monthly. The sim is not connected to a phone but to electric gates.  I've just registered the number but have been asked to give the code sent to my "phone" which I don't have.Thank You

OakH1 by Visitor
  • 1546 Views
  • 1 replies
  • 0 Helpful

Terrible mobile data speeds after upgrading

I previously had an IPhone XS with 4g on the EE network and it was great. I could connect my PS4 to it and get 30mb/s download and it rearly dropped down to 3g around the house. I recently upgraded to the IPhone 12 Pro Max with 5G on the EE network a...

Masoone by Visitor
  • 665 Views
  • 1 replies
  • 2 Helpful

Resolved! Using smartphone on occasional top up credit

I currently have an old Nokia 6100 Orange PAYG - occasional use on top up credit.May be purchasing a basic smartphone as a replacement.Can I order a new free nano sim card - with the same phone number - without having to purchase a data bundle - stil...

cjcrumly by Explorer
  • 1744 Views
  • 6 replies
  • 4 Helpful

Resolved! Lost sim

Hi, I need to cancel a lost sim. I’m unable to ring at the moment so was wondering if I could do this on line?

Resolved! Mini Wi-fi

Can anyone tell me how to change the password on my mini Wi-fi as I have forgotten my password 

Resolved! SIM not provisioned for voice

Hey all, I am a pay as you go user, and have been using the same SIM for a while now (for at least a year now). It was working normally right until last Friday (I even topped up last Tuesday) until I see this error message on my phone.  I am not able...

hlau03 by Investigator
  • 7612 Views
  • 25 replies
  • 1 Helpful