Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2985 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16233 Views
  • 51 replies
  • 65 Helpful

Extending 4G EE Wifi router

Hello there, I would like to extend my 4G Wifi to parts of my house that the signal can't reach, however EE have said that the extenders they offer would not be compatible since they only work with landline connections. Would anyone be able to advise...

bretth87 by Visitor
  • 820 Views
  • 1 replies
  • 2 Helpful

Samsung 21 Ultra 5G

I have the Samsung 21 Ultra and cannot use apps such as WhatsApp, LinkedIn, Outlook etc unless connected to WiFi. Have been in to the EE shop and they said it was sim card so replaced it but its not made any difference. Speaking to others they seem t...

Sony Xperia 1 ii WiFi Calling on EE

There seems to be quite a few questions regarding this, but apart from EE (The UKs best Network) replying and suggesting a lesser phone, are there any plans to support Sony's Latest Flagship Phone, one of the best spec'ed phones on the market? I have...

rboxall by Investigator
  • 2993 Views
  • 11 replies
  • 2 Helpful

Pre order iPad Pro 11 inch

I have one ordered the iPad Pro 11 inch 6 days ago and I haven’t received a conformation email yet can anyone help ? 

Broadband Speed Maximum

Hi I am wondering why my actual download speed is 29mb yet my line maximum is 48mb.I no longer use the EE router as the wireless range wasn't good enough.

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Back screen smashed

I pay £7 for damage protection on my phone will I still need to pay the £100 excess fee or can I take it into ee shop and they replace it for a refurbish one?

Amz by Visitor
  • 478 Views
  • 1 replies
  • 0 Helpful

New and phone iPhone 12 pro max

I was wondering i didn’t ring the number after placing my order for the phone and it says £100 is waiting to be taken out my bank and was just wondering what’s happening 

Order confirmed iPad Pro 12.9

Hi I received an email stating my order is on trackon the tracking system it says “order confirmed”but delivery date states “awaiting confirmation”is this due to it not being in stock? 

Mj1978 by Explorer
  • 559 Views
  • 3 replies
  • 0 Helpful

loss of broadband internet this morning

I had normal indications on the Brightbox Router (all lamps green) but no internet access. Restarted the Router and laptop and gradually things returned to normal. I am having regular drop outs every afternoon, on and off for the last 2 years at leas...

rogera1 by Established Contributor
  • 958 Views
  • 16 replies
  • 2 Helpful

Plan Extras

Hi I have a new iPhone SE included in the plan were Plan Extras which have not been added. How do I get them added/find the??

SESF by Visitor
  • 464 Views
  • 1 replies
  • 0 Helpful