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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15525 Views
  • 51 replies
  • 65 Helpful

Re: Order tracking: pay monthly orders

hi I upgraded my phone last Wednesday 7th July. I haven’t received it yet, I haven’t been given an estimated date for delivery. When can I expect it? I ordered a Samsung galaxy a52 5G - 128gb black. order number xko284469267 thank you 

Amyt26 by Visitor
  • 912 Views
  • 1 replies
  • 0 Helpful

Offer grammar

Just to mention a small grammatical error on your MOT offer."...Annual device MOTKeep you device running at it's best with an Annual MOT...."

potman by Explorer
  • 467 Views
  • 3 replies
  • 3 Helpful

Billing address abroad

Hi there,I moved out of UK, to Spain, and customer service advised that I could keep my UK number and just change the address details. I have already done so with the bank. However in EE account it doesn't give the option for addressing abroad. What ...

Andrea85 by Explorer
  • 983 Views
  • 3 replies
  • 4 Helpful

split service after porting number

hello, i ordered a new sim with EE last weekend it arrived Monday and i took 3 days for the PAC code i supplied to be dealt with, i had no information about when it was being done and only found out via live chat.  on Wednesday morning, when they sai...

sperry222 by Investigator
  • 3346 Views
  • 14 replies
  • 1 Helpful

Positive staff feedback

Not sure where to leave feedback on staff but I wanted to thank Diamond at the Manchester Arndale EE store for going out of his way to try and help us. We simply needed a letter from EE confirming we had payed our bill, which was a nightmare (we had ...

Arualzog by Visitor
  • 363 Views
  • 1 replies
  • 2 Helpful

Hospital Call Access Charges

My partner's dad was recently rushed to hospital, and didn't take his mobile phone. For talking with him for 25 mins, I've been billed 'access charges' of over £17. Is there any way of claiming this back? It seems very steep (not to mention exploitat...

CalumC11 by Visitor
  • 383 Views
  • 1 replies
  • 0 Helpful

Can't buy Monthly Pack

Been using the £10 a month pack on my phone and it's been really useful, so I tried getting my dad the same thing on his number (which is also on my account) but it won't let me.  It says it needs there to be £10 in credit so it can buy the pack with...

kk9 by Visitor
  • 383 Views
  • 1 replies
  • 0 Helpful