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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15533 Views
  • 51 replies
  • 65 Helpful

BT sport large screen onto Amazon Fire Stick

I have recently upgraded to BT large screen but can’t get it on my fire stick. I have read many chats but there is never an answer. I have reinstalled the app and have been waiting 48 hours but I still can’t get it on the stick but can get it on my l...

Jimbo4060 by Investigator
  • 1669 Views
  • 5 replies
  • 0 Helpful

postive experience

Not sure where to leave this but here you go.    I was charged significantly more this month than last month on my bill. I called EE and was put through to a Mr Darren xxxxx in Belfast. After listening to Mariah Carey 10 times waiting to be connected...

SWAX123 by Visitor
  • 492 Views
  • 1 replies
  • 1 Helpful

Online itemised text and call usage has disappered

Hello, I have always been able to see my recent call/text usage ie the number called/texted alongside the date and time on the app under current usage but this feature has disappeared this afternoon and I’m not sure why? Any ides?

Je4 by Explorer
  • 1117 Views
  • 3 replies
  • 0 Helpful

New phone, new contract on EE, do I need a PAC code

I have a rolling monthly contract that I want to cancel and replace with a new iphone 13 Pro and contract still on EE (but purchased from elsewhere) as its cheaper.  How easy is it to move my number across? Do I need a PAC code if not changing networ...

Upgrade

I am on a monthly contract. Is it possible to upgrade my monthly payments higher to get a new phone contract without paying out money upfront. I have seen a new phone out and higher monthly payments but I can't afford a payment  like 193ponds out upf...

Upgrade

Upgraded today new phone coming Monday but original phone/sim not working. All contacts gone & apps not working 

Keryl by Visitor
  • 247 Views
  • 1 replies
  • 0 Helpful

Can’t place a new order

Hi I am trying to become a new customer. I am moving three lines and two watches from Vodafone but i can’t seem to place an order online and the web chat seems to be always closed.

JohanP by Visitor
  • 565 Views
  • 1 replies
  • 0 Helpful

I cannot send texts on my new Alcatel 3080G

I can make and receive calls, and receive text messagesThe message centre number is set to 12063130004 but I cannot see how to change it to +44 7958 879879Does anyone know what the trick is please?

Old sim not provisioned

I have an ee sim which I used to use a lot as my main sim and when I stopped using it for a while I decided to use it again and return to ee. I have a lot things on this sim and it says sim not provisioned. Even though it’s not new and it’s been acti...

Tizzy67 by Visitor
  • 349 Views
  • 2 replies
  • 0 Helpful