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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2886 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16033 Views
  • 51 replies
  • 65 Helpful

Resolved! Early cancellation fee - same as upgrade fee?

Hi, I have two contracts with EE - one for a phone which I can upgrade now with no additional cost, and a second one for a watch, I would like to cancel the contract for a watch, but I know I have to pay an early cancellation fee. The early upgrade f...

Apple Music add-ons

I’m a new customer to EE, my plan includes free Apple Music for 6months. I added it to my plan and I was charged 2 lots of around £8. I then removed Apple Music off my phone as I did not want to pay for something I should be for free with my plan. EE...

Teem90 by Investigator
  • 833 Views
  • 3 replies
  • 0 Helpful

Cellular usage data

On the "Recommendations" page it gives me an "average" of my calls, texts and data usage over an unspecified amount of time. Where can I get the raw data of this, preferably with dates and times included also?I want to analyse my usage myself, so a t...

PaperMate by Investigator
  • 425 Views
  • 3 replies
  • 0 Helpful

Moisture detection

Since last night I've had issues with moisture detected in the charging port I can't seem to fix it any advice? Thankyou 

Lm1992 by Visitor
  • 605 Views
  • 1 replies
  • 0 Helpful

Resolved! Apple Watch series 6 paired plan

I have a iPhone 11 with EE. I’ve just purchased a “good as new” Apple Watch Series 6 for £24 per month on a paired plan. Whilst on the phone to EE earlier today, the guy mentioned that to use the cellular function on the watch (as I understood it, to...

Elfy89 by Explorer
  • 3062 Views
  • 11 replies
  • 6 Helpful

Resolved! What to do to cancel/stop the renewal

Hello. I can’t find any information about what to do when my contract is coming to an end. It will end on 20/09 and I don’t want it to be renewed but I want to keep my number

mmzr96 by Visitor
  • 1437 Views
  • 1 replies
  • 1 Helpful

Resolved! Long time customer

I have been with EE since the very beginning. Originally I was with Orange so this makes me a customer of EE for nearly 10 years continuously without causing any issues and paying my phone bill on time every time. I'm due for an upgrade in November 2...

Galaxy Fold 3 Sim Dual Sim Unlocked?

Hi, From searching this forum I can see that both the Fold 1 and Fold 2 where sold unlocked by EE.  Can someone confirm that the Fold 3 is also unlocked so that I can use it for personal (EE) and work (Vodafone)? Many thanks,

ghost5 by Visitor
  • 545 Views
  • 1 replies
  • 1 Helpful

Mifi Mifi

Hello,we have a campervan and are looking to get Mifi,is it on a fixed contract or can we just pay as and when we use it?