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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15505 Views
  • 51 replies
  • 65 Helpful

How do i find out if someone else is using my router to surf internet?

Hi,I have a 4GEE Broadband Wifi account with a home router Model B625-261Its a 4GEE router-Q57Z It has the Wifi password and Web UI pasword written on the back. I have tried to scribble these out but its difficult to do completely, as its written har...

treez by Established Contributor
  • 1114 Views
  • 6 replies
  • 1 Helpful

Resolved! Reusing old, valid, top up card? (foreign visitor)

I'll be returning to the UK in a few weeks. Last time I was there we picked up some pay as you go sims to use during our visit. We still have the sims and the top up cards, and they say they're valid until 2026. I was last there in 2017. Can I still ...

themgnt by Explorer
  • 1145 Views
  • 2 replies
  • 2 Helpful

Negative feedback

Made an appointment to visit Sutton, surrey shop, got confirmation email, we at appointed time to find notice on window "shop closed"   Very poor experience   Wil take my business elsewhere

baffoon by Visitor
  • 354 Views
  • 1 replies
  • 1 Helpful

Sending phone back - do I send SIM back to?

I have arranged for a return to send a phone back I have recently upgraded because I just don’t get on with it, I have received the bag. Do I need to send the new sim they sent out too? They sent me a new one because the new phone is 5G enabled where...

Clo356 by Explorer
  • 548 Views
  • 2 replies
  • 0 Helpful

Re: Friends and family discount

Hello,  im having the same issue as other posters. I received friends and family discount from orange and T-Mobile and was told it was for life. It’s always been renewed as EE said they would honour this. After Many upgrades with EE over the years, t...

TheMrs by Visitor
  • 426 Views
  • 1 replies
  • 0 Helpful

Resolved! Cant respond to router delivery email

Hi,Im  supposed to  be getting a EE router delivered tomorrow (sunday 29 aug 2021). I got a text sent to my "non smart" phone, and it gives a web address for me to arrange a delivery time.....but my non-smart phone wont respond to this text...and whe...

treez by Established Contributor
  • 1111 Views
  • 2 replies
  • 0 Helpful

EE Perks

Hi, I need to contact EE perks as some of our employees are unable to access the site 

carleycc by Investigator
  • 489 Views
  • 7 replies
  • 0 Helpful

Mobile data

Since I changed to BT I can’t get mobile data to work  when I’m out

A little out of your budget

For the last month or so whenever I’ve looked into upgrading my iPad I’ve been met with an error online saying that the upgrades are out of my budget Many of these upgrades are the same price as or less than what I’m paying now so if they are out of ...