Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15514 Views
  • 51 replies
  • 65 Helpful

Friends & Family Discount

Received f&f discount code, not able to able to find the 'vouchers' box to enter the code on iPhone 13 Pro Max pre order.  Is this because its too new/not included in the f&f discount?  

sh2388 by Visitor
  • 403 Views
  • 1 replies
  • 0 Helpful

Data add on incorrect prices

Recently on holiday I purchased 3G add on (7days) for £6, as advertised on the EE app and website.  Got a text confirming I had purchased 1G for £6 and not 3G.  I used the 1G and then ran out of data completely.  Phoned Customer Services twice and on...

Sues2 by Visitor
  • 398 Views
  • 1 replies
  • 1 Helpful

Transferring Sim

I upgraded from a pixel 3a to a 5 and it didn't come with a new sim- was I right to put the 3a sim in the new phone?

About an upgrade

Hi I purchased an upgrade my money has been taken out my account for the upfront cost but ive had no confirmation email or anything 

Am64 by Investigator
  • 341 Views
  • 2 replies
  • 1 Helpful

5G Data SIM for iPad 12.9 2021

Posted this in the Apple forum, but trying here too. I have a 4G data SIM in my iPad 12.9 2021 and i want to upgrade it to 5G. I've spoken to several people on the chat and get differing answers. Can someone clarify the following please As far as pur...

MrGimper by Established Contributor
  • 2206 Views
  • 12 replies
  • 2 Helpful

Annual total bill statement

Hello Does anyone know how to obtain an annual bill for 2020-21 - i am wanting one to submit to inlamd revenue as it will save on paperwork

Can contract be changed

Hi I have just Utahn out a new contract and my data is insufficient can I change my contract? 

RitaD by Visitor
  • 318 Views
  • 1 replies
  • 2 Helpful

Positive trade in experience

As the title suggests I’m looking to trade in my phone to upgrade but upon looking at reviews of the process all I’ve seen is bad experiences with the company bright star. can someone give me a positive experience? 

_bitter90s_ by Established Contributor
  • 621 Views
  • 4 replies
  • 4 Helpful