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Transferring Sim

Darkpowerpuff
Explorer

‎18-09-2021 06:33 PM

I upgraded from a pixel 3a to a 5 and it didn't come with a new sim- was I right to put the 3a sim in the new phone?

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎18-09-2021 06:35 PM - edited ‎18-09-2021 06:40 PM

Not only right but the simplest. Your existing SIM would have been changed to the upgraded plan.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Darkpowerpuff
Explorer
In response to XRaySpeX

‎18-09-2021 06:41 PM

Thanks 😊 It confused me when it still said it was a 3a

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Darkpowerpuff

‎18-09-2021 07:43 PM

The device shown in MyEE is only cosmetic & does not affect your use of your device. It will change eventually after you connect using your MyEE app from the device.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP