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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2856 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15997 Views
  • 51 replies
  • 65 Helpful

Resolved! Z fold 3 stock

Does anybody on here know how long stock will be.ordered on phone the lady said it would be here today.try and find order, it's like it's disappeared. Don't like be lied to and thinking about cancellation of whole contract

Leeroy75 by Investigator
  • 2721 Views
  • 15 replies
  • 8 Helpful

Resolved! Boku

So I am FURIOUS. I have been fraudulently charged nearly £400 by EE OVER MY BILLby EE for 3rd party services I have NEVER requested or received by BOKU. This is DISGUSTING as after over an hour on the phone to EE customer services, there’s nothing th...

MS04 by Investigator
  • 26175 Views
  • 30 replies
  • 5 Helpful

Why is my iPhone not unlocked after 18 months?

I'm looking to unlock my iPhone.  My contract started on 8th Feb 2020.  According to the EE website it should be unlocked automatically after 18 months (which would be now).  When I text 'UNLOCK' to 150 I get a link to pay a fee to unlock my phone.  ...

Jessmayg by Investigator
  • 1309 Views
  • 5 replies
  • 1 Helpful

Packet Loss!

Hi,I’m suffering from packet loss on my connection, especially for gaming, the overall connection is in perfect condition, Speed, Web browsing, Streaming! I know my stuff when it comes to Network things. I’ve tried almost everything I can do, Can you...

LiamEE by Valued Contributor
  • 882 Views
  • 7 replies
  • 0 Helpful

Ambiguous recording of add-on

Using the website I just ordered and paid for a 5GB add-on for 1 month at £6.00.  This is confirmed as an active add-on on the 'Your Add-Ons' page. I then received an SMS announcing that I now had an active 750MB add-on.  However, when if I checked '...

Hurdles by Explorer
  • 381 Views
  • 3 replies
  • 0 Helpful

Cancelled my BT Sport Sub, but still got charged.

I cancelled my BT Sports Subscription for last month even received a text message confirming it's cancelled, however I still got charged for that. "You will have access to BT Sport on the large screen until 11 Sep 2021 when it will be removed from yo...

supaabzz by Explorer
  • 726 Views
  • 3 replies
  • 0 Helpful

Anytime Upgrade

My anytime upgrade is arriving today, will they collect the old phone at the same time?