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Hi. on september 9 i ordered a samsung galaxy fold 3 mobile phone and i don't k

Daniela21
Visitor

Hi. on september 9 i ordered a samsung galaxy fold 3 mobile phone and i don't know when it arrives. i would like to know what happens i have been waiting for almost 2 weeks tel

3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

@Daniela21  Once Samsung can produce more devices regularly ( they have a parts issue) you’ll be sent the device you ordered.   You’ll be waiting awhile longer. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

I ordered mine on the 16th got it today so I doubt they will be waiting too long

Deaconmatt1
Investigator
Investigator

I know how you feel i oredered mine that day in store and still nothing