Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15521 Views
  • 51 replies
  • 65 Helpful

No updates on orders

Hi I have had two orders confirmed, but no delivery or updates on the orders.  The numbers are xkoxxxxxxxxx and xkoxxxxxxxxx. Please  can I have an update on these orders. Thanks, Shaun   [mod edit: please do not post order numbers on the public boar...

GBorGH by Investigator
  • 469 Views
  • 6 replies
  • 0 Helpful

When does my upgrade deal activate?

I recently upgraded to the new iphone but was told i could keep the same SIM and my new contract would be transferred with it. I've had my new phone for a day and i'm still on my old contract details but the EE app states it has started the day I rec...

Sim Only Cancellation

How far into a sim only deal do you have the right to terminate?My sim only deal has just renewed in August but has been renewed to a 24month for some reason.However,  my work have now given me a phone to move over to with a new provider.What are my ...

ChloeRich by Investigator
  • 885 Views
  • 12 replies
  • 2 Helpful

Pathetic 4g speed and useless support

For several weeks (in fact months now), I have been trying to resolve pathetic 4G BB speed to my router. I have had the same conversation multiple times and always told a fix is in progress. The fix never actually fixes the ongoing issue with the loc...

Trade in old phone - new phone is delayed

Hi  I recently pre ordered an iPhone 13 pro max. The phone is delayed and I understand why. I’ve received my trade in pack as I will be trading in my old phone. It says I have to trade it in by the 8 October. What happens if I don’t receive my new ph...

callum52 by Explorer
  • 473 Views
  • 3 replies
  • 1 Helpful

How do you complete a pdf form on an iPad or iPhone

Does anyone know how to complete and fill in a pdf form on an iPad or iPhone please ? I’ve received a pdf form from my vétérinaire to complete for the new pets travel document, but the keyboard won’t pop up so I can type in the information required i...

Upgrade phone with a tablet??

Hi guys I’ve got 3 phones on my account and 1 is ready for upgrade. My question is can I upgrade to a tablet? Thanks 

MrsLee91 by Visitor
  • 936 Views
  • 3 replies
  • 2 Helpful

Ps5

Ordered a ps5 on Tuesday paid £10 deposit was sent confirmation email expected it yesterday rang EE they said DPD has collected it from them but not have any delivery details or tracking details 

Libbyg by Visitor
  • 346 Views
  • 1 replies
  • 0 Helpful

Resolved! PS5

I added a PS5 to my plan and got a confirmation email on the 9th but no updates since then. How long does this usually take?

Kla_st by Investigator
  • 1896 Views
  • 6 replies
  • 1 Helpful