Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2651 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15543 Views
  • 51 replies
  • 65 Helpful

Resolved! Contract End

My contract ends on the 19th Nov 2021. I will be leaving EE, when is the best time to end my contract and request PAC with minimal extra cost and fuss. I want to keep my number and move to O2. TIA                                                      ...

PaulO842 by Visitor
  • 1448 Views
  • 1 replies
  • 1 Helpful

Netflix smart benefit

upgraded with sim only and Netflix smart benefit- seems to be active on EE app but had absolutely no communication about how to sign in to Netflix 

Resolved! Is it possible to request a specific phone number?

I want to know if it is possible to request a specific phone number that was used by my daughter in the past? I have rang the number and it appears to not be in use. There is a very specific reason I would like to request this number and would like t...

stacey62 by Visitor
  • 4236 Views
  • 1 replies
  • 0 Helpful

Emails

Emails going into the bin 

Carol08 by Visitor
  • 295 Views
  • 1 replies
  • 0 Helpful

No plans available right now samsung fold 3

hi  i am trying to upgrade online to a FOLD 3 and everytime i select the phone its showing as sorry no potions available for this phone right now. I have had this same issue for weeks now. I have tried calling 150 who cant help as i have a discount c...

jakki23 by Visitor
  • 347 Views
  • 1 replies
  • 0 Helpful

Compliment a member of your team.

Good Afternoon, I’m not sure if there’s better ways to go about this, however I saw a few people complimenting team members using this forum so I thought this was a good way to do so. On the 1st October, I went to the Liverpool Branch (Clayton Square...

Re: Where's my EE pay as you go order?

Good morning I ordered an iPhone 11 yellow 2 days ago.. I got a confirmation email. However when I go into updates it says my order has been cancelled but my back order is confirmed.... what does this mean and when am I likely to receive my order? th...

leej24 by Investigator
  • 468 Views
  • 5 replies
  • 2 Helpful

Unable to unlock my dual sim phone

Totally frustrating process ,,,*** I have been a customer of EE for six years and have  been trying to contact EE to get my phone unlocked for 5 months. I have used this phone on the current contract for 18 months. I now want to give the phone to my ...

Resolved! About PAYG plan

Hi everyone, I am current a Pay monthly customer and thinking about changing to PAYG. Can anybody tell me whether the PAYG plans are 5G? I am interested in the £30 100GB. I guess 100GB could last a few months. Will I have to top up at some points eve...