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Netflix smart benefit

HeyhappyFriday
Investigator
Investigator

upgraded with sim only and Netflix smart benefit- seems to be active on EE app but had absolutely no communication about how to sign in to Netflix 

7 REPLIES 7

Have same issue - but sim only - ee says Netflix activated but no way of signing in 

Leanne_T
EE Community Support Team

Hi @HeyhappyFriday 

 

Thanks for coming to the community.

 

Have you received a text message from EE and a text from Netflix with an activation link? 

 

You can find more details in our Netflix on EE, Help page.

 

Leanne.

Jon_K
Former EE Employee

Hi @HeyhappyFriday.

 

Welcome to the community.

 

Do you already have a Netflix account?

 

If you select this as a smart benefit, you should be able to sign in with your current details. If you don't have an account, you will need to download Netflix on your phone and sign up.

 

Jon

HeyhappyFriday
Investigator
Investigator

Message from E E - finally 

 

I can see we had received the notification from our next level team that most of our EE customers are unable to receive the Netflix verify link through which EE number can be verified and subscription will be active , do not worry, You will receive the link within 24-48 hours as ticket have been raised for this issue.

I can see we had received the notification from our next level team that most of our EE customers are unable to receive the Netflix verify link through which EE number can be verified and subscription will be active , do not worry, You will receive the link within 24-48 hours as ticket have been raised for this issue.

Thanks for letting us know you've had an update, @HeyhappyFriday.

 

Hopefully this will be sorted soon so you can use Netflix.

 

Jon

Same issue. Anyone solved it. I never received a text

or email.