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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15504 Views
  • 51 replies
  • 65 Helpful

Move address , different packages availability

Hi, Thinking of moving to G.Fast, because it's the only 'ultrafast' my current home gets. Since this is a 2 year contract, what happens if I move address and find G.Fast isn't there? What would EE do?  

Purchasing a Bundle

I topped up £6 and got the 1GB for a month but when I finished the payment it says thanks for purchasing 1GB (7Days) I haven’t picked the wrong one, can someone help me with this?

Lifetime Guarantee

Does the EE LIFETIME GUARANTEE cover ALL phones bought from EE?

timwil by Visitor
  • 543 Views
  • 1 replies
  • 0 Helpful

Esim apple

If I sell my iPhone which is using an esim before I get hold of my new iPhone ,how do I go about re enabling the esim in my new device hope that makes sense 

Treble by Established Contributor
  • 488 Views
  • 7 replies
  • 0 Helpful

No data available and unable to gift data

I am currently abroad. My ee app shows I have no data although I am on a 160gb plan. This means I am unable to even gift data. Any solutions?

s43 by Visitor
  • 505 Views
  • 3 replies
  • 1 Helpful

Account Payments

How many times do you have to call EE, to get my account payments shorted. For over a week I've been on the phone. Calling them 6 or 7 times, and having to wait approximately  30 minutes each time before speaking to someone, and then spending, on ave...

Friends and Family discount conflict

Hi,  I have a F&F code to use to order a new connection. I'm an existing EE customer which means that the order is currently auto deploying a 10% discount (current promotion). I am unable to use the F&F code because it conflicts with the auto 10% dis...