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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2646 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15495 Views
  • 51 replies
  • 65 Helpful

Pay as you go sim, but phone was lost and I was unable to cancel

Hello everyone, I don't know if anyone can help me with this issue. I previously had my own iPhone 6there was nothing she could do which I used with a £15 d/d top up monthly.  After a couple of months I contacted EE to explain that my phone was lost ...

iPhone

I upgraded 2 weeks ago to an iPhone 13 pro max and it’s working great, but on my EE APP it’s still showing that I have the iPhone 8 anyone any ideas on how to change it? 

EE Customer Service is an absolute joke!!

Honestly EE what is going on????I am a very long standing customer with EE, probably around 25 years now if not more (originally Orange)  and very rarely have I been impressed with the customer service! The people I speak to are always polite and tal...

ChrisHL by Investigator
  • 591 Views
  • 5 replies
  • 0 Helpful

Data usage

I have a monthly plan where I get 26 gb per month. It is for Internet in a caravan. The last couple of months my data has been used up faster than normal and I don't know why!  I've only used it for about 2 hours on YouTube and 90 mins on iplayer.  D...

Apple IPhone 13 Pro Max 128gb Sierra Blue

I’ve spoken with DPD not a word about when my device will be arriving. I ordered on Wednesday 22nd September @ 16:45pm GMT Have been noticing that other customers have been getting tracking delivery details despite ordering on the same day as me to b...

Marts212 by Contributor
  • 747 Views
  • 6 replies
  • 4 Helpful

How to find a sim card number in smart watch

Ive got my son a smart watch and ive put the sim card in but ive lost the card that has the mobile number on it is there a way i van find it out ive tried doing it through the smart watch app but there isnt any options on how to find it. I know his I...

I cannot top up my account

I need to top up my PAYG number on my account but I am getting the message 'We're not able to accept payments to that number. Please try again.' every time I have tried. Any help please? thank you 

Upgrade iPhone 13 pro max

Hi I’m trying to upgrade to iPhone 13 pro max however on the site it’s saying not available to order on this plan… Please can you advise when these will be available.. thank you 

Jennah87 by Visitor
  • 431 Views
  • 2 replies
  • 1 Helpful