I’ve spoken with DPD not a word about when my device will be arriving. I ordered on Wednesday 22nd September @ 16:45pm GMT
Have been noticing that other customers have been getting tracking delivery details despite ordering on the same day as me to be having their phones arrive to them today. This is unacceptable to leave a customer in the lurch like this, you can’t even tell us how long roughly it’ll be example.. days , weeks months. Many people have received £50 off their next bills due to delays. My device is obviously delayed so why haven’t I benefited from this. I wouldn’t usually care but my grandfather is in the last days of his life. It’s an added stress that I DO NOT need at the minute.
this EE community is utterly useless, all you have is automated bots with no one else at the end of this thread. Atleast with O2 they have life chat guru’s! This is totally unacceptable & when it comes to upgrading next year round, many people will remember what has happened this time around including myself. For someone who pays £185 a month for 3 devices , it sure is aggravating.
DO NOT sign people up for a contract if they are never going to receive the device. Can anyone else relate to the frustration this causes. People may say that I need to get a grip but its unacceptable for people who have ordered after me to be receiving there device before I am! I thought we was all in a queue , first come first served? Well that is a lot of old ….
