iPhone 11

[Nic78]

I upgraded to iPhone 11 on Monday it said usually dispatched within 1 day but have received no delivery notification checked order status says awaiting confirmation I paid the upfront cost so when will I receive my phone !!!

[Northerner]

Hi @Nic78 

You will need to check EE order tracking.

https://myaccount.ee.co.uk/orderdetails

When your order is ready to be delivered you will receive a text from DPD.

Thanks

[Nic78]

I have checked order tracking it just says awaiting confirmation 

[Leanne_T]

Hi there @Nic78

Thanks for coming to the community. 

Which model size and colour did you order? 

Speak soon 🙂

Leanne.

[Nic78]

Hi it’s an iPhone 11 64gb red special edition 

thanks

[Leanne_T]

Thanks @Nic78

This model is showing, 'available to order, usually despatched within 14 days'

You will get a text from DPD when your order has been dispatched. 

Leanne 🙂

[Nic78]

Ok thanks when I ordered it said dispatched in 1 day  that’s why I have been expecting something maybe it would be a better system when the order has gone through to let people know  when to expect orders saves any confusion then.

thanks again