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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15503 Views
  • 51 replies
  • 65 Helpful

Upgrade help

Hi - when I try to upgrade online I’m being told I’m either not allowed too , or sorry we can’t let you do that. Yet I’ve phoned and managed to upgrade over the phone. How do I get my account cleared so I can do upgrades again. 

Donz25 by Established Contributor
  • 333 Views
  • 2 replies
  • 0 Helpful

My sim card blocked

My sim card blocked,  and i lose signal at all, How can i get it back,  please help,

Akira700 by Visitor
  • 482 Views
  • 3 replies
  • 1 Helpful

Resolved! £5 pack Oct 2021

Could someone confirm that I will be getting three times the data (1.5GB instead of 0.5GB)  for my repeating £5 pack.I got a message saying this but there is no info on £5 packs on the web and you can’t buy them on the web, only £10. Maybe I’m cynica...

Replacement phone

My phone died on me and I had to phone EE to order a new one as I didn’t have a device to get the one time security code. They took the order over the phone but I have not had a confirmation email to tell me my order number. My account is updated wit...

Wicky by Visitor
  • 344 Views
  • 2 replies
  • 0 Helpful

Wrong email address

HiI have tried registering for the NHS unlimited dataUnfortunately I have entered the wrong email. When I tried re registering it won't except as  number have been used. How can I enter re register?  Thanks

jin1974 by Explorer
  • 1030 Views
  • 9 replies
  • 0 Helpful

Resolved! New pay monthly sim and existing pay as you go

I have an existing pay as you go sim on ee to try the service out. All good so I decided to transfer my number from Vodafone and get a pay monthly contract. I just received a new pay monthly sim - which I ordered using the PAC code from Vodafone. Num...

Switch numbers between contract.

Hello, I’ve two contracts under my name and one of them ran out of its tenure but the other one expires in May 2022. I wanted to switch the numbers between active contract and expired contract so I could take the expired contract to another network. ...

Unable to access EE application

Hi, I have recently moved from a pay monthly plan to pay as you go and now I'm unable to access my EE app on my android. It keeps telling me that my account is closed, however I still need to access it to top up and buy monthly packs. I have tried lo...

Tvdh by Visitor
  • 359 Views
  • 1 replies
  • 1 Helpful