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Switch numbers between contract.

Adnankhan
Explorer

‎08-10-2021 11:28 AM

Hello, I’ve two contracts under my name and one of them ran out of its tenure but the other one expires in May 2022. I wanted to switch the numbers between active contract and expired contract so I could take the expired contract to another network. Is it possible? 

0 Helpful
4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

‎08-10-2021 12:08 PM

@Adnankhan   What ?  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎08-10-2021 12:22 PM

It's not possible! To move the no. from the live contract would need to cancel that contract.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Adnankhan
Explorer
In response to XRaySpeX

‎09-10-2021 01:09 AM

But I’m currently paying for both numbers as pay monthly! Only one has contract left the other one I can cancel with 30 days notice. I hope it’s better explained now 

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Adnankhan

‎09-10-2021 01:17 AM

Then cancel it & lose its no, or port its old no. to another network but you still can't swap it for the new no. & take the new no. to another network which is what I understood you wanted to do.

 

 

 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful