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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15504 Views
  • 51 replies
  • 65 Helpful

Order not arrived - need ASAP!

Hi My upgrade Samsung tablet still hasn't arrived (and I have had zero contact from any delivery agency) - I need it ASAP for uni! Help please

Help me

Good evening I wanted to make a subscription to a phone I paid upfront and after it gave error and took me money from the card I want to cancel 

Andrei121 by Investigator
  • 575 Views
  • 14 replies
  • 0 Helpful

Porting number over and new EE sim

So, not the best of starts to my relationship with ee. Received my new ee sim today. Popped it in the iPhone and nothing. Thought I'd leave it a few hours. Still nothing. Got on chat to Tech Support and they said to call the Digital Sales team on 080...

greencode by Investigator
  • 650 Views
  • 8 replies
  • 0 Helpful

Third Party Router Difficulties

Hi all, Let me start by noting i am an absolute novice when it comes to the world of broadband, and internet connection. I have been using EE Fibre Max (G Fast) for a little over a year but have started to have some issues with it dropping out which ...

Order tracking

Hi,I ordered a Samsung s21 256gb in phantom pink on the 23rd September, on the 8th October my tracking changed to dispatch expected within 24 hours, I've checked the dpd app and there's nothing expected, is this just the backlog still or should I be ...

Eh26 by Investigator
  • 373 Views
  • 3 replies
  • 0 Helpful

Data usage

I've used 61.83 MB of (2GB) data and EE texted me to say I need to TopUpto use more data.

Both phone down

So my landline is down, it was supposed to be fixed today, EE cancelled my mobile sim as i requested a micro sim and i cannot see how to contact them online or by emailCan anyone help

I Phone 8 plus blank Home Screen

I have an I phone 8 plus whose Home Screen keeps zooming in to a macro level obscuring all other functions. Does anyone have any ideas how to reset the phone instead of leaving the battery to rundown. Many thanks in advance 

Ajhumph by Visitor
  • 391 Views
  • 2 replies
  • 0 Helpful

Move SIM to new phone

Hi, I'm on a 24 month SIM only deal which I started in January 2021 but now I want to upgrade only my phone as my current one is on it's last legs. I plan to purchase the phone outright (and unlocked). Will I be able to just move my SIM card across t...

bunksy93 by Visitor
  • 1387 Views
  • 1 replies
  • 0 Helpful