Community Activity

EE TV Pro with soundbar

Hi all,I have recently switched from Sky to EE TV, and so far I am pretty happy. Haven't really lost anything I didn't use in terms of TV viewing, so that's all good.I do have one gripe though, and I just want to make sure its not me missing somethin...

RichWallace by Established Contributor
  • 1480 Views
  • 37 replies
  • 0 Helpful

Occasional late payments

I appreciate the fact that you send me a text to remind me that my bill is due. However, I take quite a lot of antidepressants and anti anxiety medication, so even though you send me a message I forget very quickly that you've sent that message. In f...

EE Blocking Website on 4G

Hi there,Our website - www.stagweb.co.uk - won't load on EE mobile data for some people. We believe that content lock is restricting our site, but it's not affecting any of our competitors in our niche. Is it possible to get it reviewed and allowed f...

TP94 by Explorer
  • 56 Views
  • 5 replies
  • 0 Helpful

Upgrading from Fibre 50 to Fibre 67

Here to ask if anyone has had the same situation!Like 2 months ago a man came to my door about changing to EE, my old bill with sky was like nearly £50 a month so was happy to change. He told me the max speeds for my place would be reached with the...

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qusvz by Investigator
  • 18 Views
  • 3 replies
  • 0 Helpful

Resolved! Loss of 5G coverage in NE4 9**

Similar to other recent posts, there’s a loss of 5G coverage in NE4 9** . 5G had been fine since it launched here but it disappeared about a week ago (4G only now on both EE phones in the house). Looking now,  your coverage checker says 5g isn’t avai...

ahad2 by Investigator
  • 104 Views
  • 8 replies
  • 1 Helpful

Billing query

Current bill shows 56p for "services from other companies". Number is shown as 66061 dated Friday 14 October at 18:47pm. I've checked my phone for that date... nothing out of the ordinary. Any ideas what this 56p charge is for? 

LizzieG30 by Investigator
  • 901 Views
  • 4 replies
  • 2 Helpful

USA Roaming

Hi EEI didn’t activate roaming before I got to the US. I have ad one that allow me to make international calls and access my mins, texts and data but it isn’t working. I suspect this is because I didn’t activate roaming. How can I contact EE online? ...

Luke286 by Visitor
  • 10 Views
  • 1 replies
  • 1 Helpful

EE App Not Working on Iphone

I'm having trouble logging into the EE app on my iPhone 14 Pro Max. Each time I try, I receive the following error message: "Sorry, there seems to be a problem."I'm able to log in successfully via the EE website, so this issue seems specific to the a...