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Both phone down

kathleenwhite
Visitor

‎13-10-2021 03:53 PM

So my landline is down, it was supposed to be fixed today, EE cancelled my mobile sim as i requested a micro sim and i cannot see how to contact them online or by email

Can anyone help

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1 REPLY 1
Schockwave
EE Community Star
EE Community Star

‎13-10-2021 04:41 PM

Hello @kathleenwhite ,

 

Welcome to the community,

 

If you have something like Skype, then you can ring customer service or you will have to use another phone, as there is no email for contacting customer service.

 

You could have just ordered a replacement SIM card for your phone and been able to press out the size you needed. There is also an 0800 number you can ring.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
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