Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15504 Views
  • 51 replies
  • 65 Helpful

New contract

Hi how easy is it to get accepted for a new sim and handset ?

Tracy681 by Visitor
  • 307 Views
  • 1 replies
  • 1 Helpful

Discontinue broadband and landline

I want to discontinue the broadband and landline at my mothers house as she has died, but cant find a way to do this on the accounts section. How do I do it other than using an expensive customer service helpline?

seamy by Visitor
  • 328 Views
  • 2 replies
  • 1 Helpful

Upgrage payment page "site under maintenance"

I've been trying to upgrade my phone for 3 days now. Every time I go through to the payment/confirm page to upgrade it just comes up saying "site under maintenance". I can't use the EE app or ring from my mobile phone as the screen is broke, hence tr...

Delivery

I ordered a galaxy Z fold 3 on Sunday and got told hat it’s be delivered for Monday/today which I've waited at home for then it didn’t arrive and I’ve still had no further updates from either ee or DPD 

Math1 by Visitor
  • 411 Views
  • 5 replies
  • 1 Helpful

Resolved! Why is my name sophymills

I've not used ee forums for help before but I've logged into my account and posted and its saying my name is sophymills which is not my name nor has my ee account ever been associated with sophymills or and email that even is close. I don't even have...

oOJadonOo by Investigator
  • 1205 Views
  • 3 replies
  • 0 Helpful

insurance claim

hi, are you able to bolt the insurance excess onto my next bill rather than paying up front?

WiFi is intermittent. Openreach vans everywhere.

WiFi is intermittent. Openreach vans everywhere. Anyone else having problems/know how long this will go on for? I work from home and rely on WiFi to do so!    [mod edit: Please do not post personal information on the public board. Thanks!]

My payment Plan

Looking at my account i cannot see anywhere where it says what plan i have. I can only see where it says Unlimited texts. I do not do much texting or even make lots of calls, i only use data mostly. My bill has gone quite high and i have no idea what...

Chhezy1 by Investigator
  • 325 Views
  • 3 replies
  • 0 Helpful

Upgrade problem

Hi ,  I am due an upgrade and every phone I click on tells me there are no suitable plans available please try another . Anyone else getting this ? Or know how to get around this issue ? Thanks for any help