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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2471 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15082 Views
  • 51 replies
  • 65 Helpful

Resolved! Broadband bill

NEW BROADBAND COSTUMERS:My Broadband subscription started on 14 Dec …. and the Bill will be issued after 3 days (as shown on my Bank Account).Am I supposed to pay £30 for 14 days only ? Could you please explain?

Zium by Visitor
  • 710 Views
  • 1 replies
  • 0 Helpful

Resolved! Removing content lock

ee is pathetic!  For 3 days i have been trying to remove my content lock off  my pay as you go sim woth my credit card.  I cant find it. When i did it did not work.  Now i cam find it again.   It's so complicated and awkward.   I do not want to call ...

15 pound pack

£15 pack says: 15gb, unlimited  calls&text At real i have recieved again 8Gb not 15Gb ,I should receive 15Gb  not 8Gb ,when i buy the £15Pack 

discount code

Hi there im trying to upgrade to the Samsung S21 Ultra and i cant input a discount code into the gift voucher box. when i click onto the box to type the code in nothing happens. the website wont let me type anything into the box. please can you help ...

AH8790 by Visitor
  • 462 Views
  • 1 replies
  • 1 Helpful

Resolved! Port number to EE error message "Please make sure.."

I am porting my existing Gifgaff number to EE, but the error message say "Please make sure you enter the right phone number. It must be a UK phone number and start with 07." The number I have put in is the EE sim number on field "Your EE phone number...

Resolved! 24 month Xbox ultimate

Hi. I have tried all day you get my Xbox 24 month subscription and it just keeps saying technical issues an to try again later when I click the link in the txt message I got when I bought the add on?? is anyone else having the same issue 

Kim91 by Investigator
  • 2277 Views
  • 5 replies
  • 1 Helpful

EE website and community accesses to analytics.tiktok.com

Does anyone else run a firewall and see that EE's website or community website access analytics.tiktok.com ? I don't see mention of tiktok in the page sources but correlating timestamps and device accesses, it is almost certainly EE's website or the ...

mikeliuk by Ace Contributor
  • 359 Views
  • 2 replies
  • 3 Helpful

Resolved! Why has Top up has changed?

I used to be able to open the app, click on the £10 amount, add in cvv number & the top up would go through simply. It has changed to a more difficult top up experience, where after entering cvv number, it says further details required, but there is ...

airpods

i am trying to get airpods on a monthly payment plan but everytime i go onto the website to get them it says i am not the account holder and i need to ask the account holder to log in. i am the account holder and i’m confused

julie126 by Visitor
  • 274 Views
  • 1 replies
  • 0 Helpful