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26-12-2021 08:25 PM
NEW BROADBAND COSTUMERS:
My Broadband subscription started on 14 Dec …. and the Bill will be issued after 3 days (as shown on my Bank Account).
Am I supposed to pay £30 for 14 days only ?
Could you please explain?
Solved! See the answer below or view the solution in context.
26-12-2021 08:32 PM - edited 26-12-2021 08:38 PM
These BB bills are always paid a month in advance. Your 1st bill would have been for the 3 days from when your BB started until your billing date on the 17th plus 1 month in advance taking you up to the 16th Jan.
Your bill will have a line in it looking like :
Monthly broadband charges 28 Nov - 27 Dec
^
Bill date
26-12-2021 08:32 PM - edited 26-12-2021 08:38 PM
These BB bills are always paid a month in advance. Your 1st bill would have been for the 3 days from when your BB started until your billing date on the 17th plus 1 month in advance taking you up to the 16th Jan.
Your bill will have a line in it looking like :
Monthly broadband charges 28 Nov - 27 Dec
^
Bill date