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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 3700 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 19227 Views
  • 51 replies
  • 65 Helpful

Super fast delivery no email

Ordered iPhone 11 64gb purple as an upgrade this morning, booked super fast delivery for this afternoon 2-4pm.Email this morning Says thanks for your order we’re checking a few details and that I’ll receive text/email with update? Haven’t heard anyth...

esim replacement for iphone xr - apple replaced phone

Hi there. I had a business number on my Iphone XR that was EE an Esim. I sent my phone to be repaired and apple sent me a brand new phone, no esim. So I go my QR code today and went to the EE site to activate it but it wont send me a code. I'm not su...

ebd79 by Explorer
  • 722 Views
  • 5 replies
  • 1 Helpful

Resolved! Android Till connection

Hi - purchased a 4gee Wifi Mini to act as a emergency connection for our electronic till in our small community shop - the till can 'see' the wifi network but refuses to connect - is this an issue with the mifi device or the till?

opsguy by Explorer
  • 1805 Views
  • 2 replies
  • 0 Helpful

New pay monthly sim hasn’t arrived

Hello, I ordered a pay monthly sim about a week ago and it still hasn’t arrived to me and it said on the email that if it doesn’t arrive within a week to contact ee, I also tried tracking the SIM card with the tracking number I’ve been sent and the w...

Summer890 by Investigator
  • 769 Views
  • 5 replies
  • 0 Helpful

Resolved! no order number for upgrade - needed for watch deal

I have received on offer of a smart watch for upgrading my phone. it asks for a proof of delivery. Non of the emails or texts contain a tracking number and no paperwork was received with the phone on delivery. Where can i get this number from

AH10 by Explorer
  • 2084 Views
  • 3 replies
  • 0 Helpful

S10 sim card problem

Hi,i just received my galaxy s10, i'm upgrading from an s5. I want to keep the same number and the guy told me the s5 sim(micro) card would fit. I think i need a nano sim card, i phoned ee and the guy said they use multi sim cards well i can't get my...

jim64 by Visitor
  • 702 Views
  • 2 replies
  • 1 Helpful

Delivery

Hi am actually looking to see when my phone be delivered as the tracking think isn’t working 

Red network light

Hi I have an ee 4gee home router I use at a caravan park that's worked perfectly well until tonight when the connection started to drop and now the network light is red and I have no WiFi, can anyone help?

Andy1986 by Visitor
  • 787 Views
  • 1 replies
  • 0 Helpful