Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15514 Views
  • 51 replies
  • 65 Helpful

Order tracking

Hi I have a tracking number and received the order confirmation number from last Thursday 2 July.  Phone showed asnin atock when ordered. Updated to show out of stock yesterday. Now shows low stock today.  No number to call to check as says lines are...

Fbw1978 by Investigator
  • 562 Views
  • 5 replies
  • 0 Helpful

Phone not arrived

Hi my new phone is due to arrive today. I had a txt last night from EE to say it would arrive between 0800-1000 however I am still yet to receive the phone. Iv not had any contact from the delivery company stating they have the phone etc... and no ca...

Abbysue by Explorer
  • 455 Views
  • 3 replies
  • 0 Helpful

Number porting from Vodafone to EE

Hello there, I have submitted the online form for porting my number from Vodafone to EE.I have done this on the 4th July, just wondered how much longer will it take.Thank you 

Cybip04 by Visitor
  • 517 Views
  • 1 replies
  • 0 Helpful

Super fast delivery no email

Ordered iPhone 11 64gb purple as an upgrade this morning, booked super fast delivery for this afternoon 2-4pm.Email this morning Says thanks for your order we’re checking a few details and that I’ll receive text/email with update? Haven’t heard anyth...

esim replacement for iphone xr - apple replaced phone

Hi there. I had a business number on my Iphone XR that was EE an Esim. I sent my phone to be repaired and apple sent me a brand new phone, no esim. So I go my QR code today and went to the EE site to activate it but it wont send me a code. I'm not su...

ebd79 by Explorer
  • 544 Views
  • 5 replies
  • 1 Helpful

Resolved! Android Till connection

Hi - purchased a 4gee Wifi Mini to act as a emergency connection for our electronic till in our small community shop - the till can 'see' the wifi network but refuses to connect - is this an issue with the mifi device or the till?

opsguy by Explorer
  • 1630 Views
  • 2 replies
  • 0 Helpful

New pay monthly sim hasn’t arrived

Hello, I ordered a pay monthly sim about a week ago and it still hasn’t arrived to me and it said on the email that if it doesn’t arrive within a week to contact ee, I also tried tracking the SIM card with the tracking number I’ve been sent and the w...

Summer890 by Investigator
  • 613 Views
  • 5 replies
  • 0 Helpful

Resolved! no order number for upgrade - needed for watch deal

I have received on offer of a smart watch for upgrading my phone. it asks for a proof of delivery. Non of the emails or texts contain a tracking number and no paperwork was received with the phone on delivery. Where can i get this number from

AH10 by Explorer
  • 1942 Views
  • 3 replies
  • 0 Helpful