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I've not received my order. Can't get through to EE and can't track my order!

ShaniceK
Visitor

Thorough disappointed that I have not received my order or any correspondence from EE. I am unable to track the order and cannot get through to them via phone.

5 REPLIES 5
Chris_B
Grand Master
Grand Master

@ShaniceK   What device are you waiting for do you have a tracking number ?  

 

Customer services are extremely busy because of the current situation and 3 hours ago customer service were not open. 

Emjayne
Explorer

i have exactly the same problem! 

Katie_B
EE Community Support Team

Hello @Emjayne.

 

Thanks for ordering with us. 

 

When did you order?

 

What device did you order?

 

Please also provide colour and memory size so I can look into this further for you. 

 

Katie 🙂

All sorted
Katie_B
EE Community Support Team

Thanks for letting us know @Emjayne

 

Have a great day, 

 

Katie.