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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15518 Views
  • 51 replies
  • 65 Helpful

Upgrade

I just done an upgrade to the Samsung s20 ultra note doesnt come out till 21st August just wondering i got an email saying prossing  nothing more just wondering if that means my upgrade has gone thought 

Resolved! Mini WiFi. Changed PW. Want to change Key

Hii have changed the password on my WiFi mini ( the under the battery cover password). But really wanted to change the WiFi key to something easier to remember. How do I do that?  Step by step instructions required as very not techy thanksT xx

Updated plan not showing

Upgraded to 10GB plan on 24 July (received email confirmation) with new device, but have not been able to view new plan details in app or ee.co.uk (try again later). Now appear to have been billed for my old plan, dialling 150 simply leads to a long ...

rg1454 by Explorer
  • 574 Views
  • 3 replies
  • 0 Helpful

Re: My EE - let us know what needs to be fixed

Last 2 messages just received after requesting PAC - should be "currently" instead of "current" and should not have been sent twice, or at all as I don't have any other products other than the mobile number I'm switching

Screenshot_20200815-102304_Messages.jpg

Huawei

Hi,I have a Huawei and it’s doing strange things. Won’t end calls, sometimes I can’t send texts etc. I’ve had it for less than a year. How do I go about having it repaired under the warranty? Thanks.

KHooper by Visitor
  • 972 Views
  • 1 replies
  • 1 Helpful

how long does it take to port my number?

Hello! I just wonder for how long does it take to port my number to EE? I processed it yesterday and they said they would send a confirmation email;however, I did not receive any email regarding my porting of number. I wonder if someone would be able...

zareth by Investigator
  • 844 Views
  • 1 replies
  • 0 Helpful

Upgrade

I rang EE earlier to upgrade my phone. Costs were considerably more expensive than comparison websites. When I queried this I was told it’s because I would be a priority network user so would have a much stronger signal as 3rd parties do not have thi...

Green3 by Explorer
  • 715 Views
  • 5 replies
  • 0 Helpful

Upfront Cost Not Taken

Hi, I placed an order last night and got the confirmation email with my order number on. However the upfront cost and early upgrade fee have not been taken from my bank??? Obviously at the moment there’s no live chat option and phone calls are for vu...

delivery issues

ordered a new payg phone on 29 july , order confirmed but since the nothing its now 14 th Aug Where is my phone.

Bigtam by Investigator
  • 462 Views
  • 3 replies
  • 1 Helpful

Resolved! Obscene messages

Why have I received an obscene message from EE Community?  I am not aware I had even joined EE community.