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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2980 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16200 Views
  • 51 replies
  • 65 Helpful

Resolved! Gigabytes

How do I know how maby Gigabytes I have.  Someone has asked me?

cbrookes by Visitor
  • 1690 Views
  • 1 replies
  • 3 Helpful

Can’t connect new laptop

Have just got a MacBook Air and it will not connect to the router. It is switching between WiFi on and “Looking for networks”. There is a list of connection options below and three of them have strong signal. I am in the same room as the router. Have...

Nintendo Switch

Hi there,  Last month I ordered a Nintendo switch as an add on to my account. After hearing nothing for a week I contacted customer service and, though them, the digital sales team to be eventually informed that the switch was out of stock. Everyone ...

Post contract payments

Hi, I had a phone + SIM 24 months contract and apparently, it ran out in May but EE was still deducting the contract amount after that. I called today and found that I had to cancel at that time and I won't be getting back the amount I've paid for 3 ...

Resolved! Urgent help

My beats solo 3 wireless headphones have stop working after 2 months of having them, they connect via Bluetooth then discount within seconds every time. ive try all solutions online as of rebooting them, updated phone ect still not working. please HE...

Store Pickup

Hello, my first time posting here! I went in store on Saturday and started a contract for an iPhone 11 Pro, the didn’t have midnight green in stock so they said they will order it into the store and it would be there today (Tuesday 1st Sep) and I wou...

Bank declining payment?

Hello,I received an email saying my order for my phone had been successful and that I had to await another email regarding the shipping etc. 3 days later I received an email saying my bank declined my payment and that there was a problem with the car...

Sonya1066 by Investigator
  • 758 Views
  • 3 replies
  • 0 Helpful

Failure attempting to order?

Hey!So I've been having trouble with my order attempts when trying to order a new sim (switching to EE). The entire order process goes as you'd expect, up until it reaches payment verification - it checks with Lloyds to confirm the payment informatio...