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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15505 Views
  • 51 replies
  • 65 Helpful

Re: Linky for PAYG Data SIMs Broken

Hi, I start my current mobile phone contact in last year October, now the the phone screen is damaged,  the insurance company ask me for a prove of the purchase before they can process my claim,  I went to the EE phone shop, but the staff ask me to c...

Weiyan by Explorer
  • 1088 Views
  • 2 replies
  • 0 Helpful

SIM card phone number.

Can anyone please advise is it possible to change the phone number on my SIM? I am on SIM only and ported my number over a couple of days after receiving my sim card which had an EE temporary number.Now the sim status shows the temporary number inste...

Resolved! Gigabytes

How do I know how maby Gigabytes I have.  Someone has asked me?

cbrookes by Visitor
  • 1674 Views
  • 1 replies
  • 3 Helpful

Can’t connect new laptop

Have just got a MacBook Air and it will not connect to the router. It is switching between WiFi on and “Looking for networks”. There is a list of connection options below and three of them have strong signal. I am in the same room as the router. Have...

Nintendo Switch

Hi there,  Last month I ordered a Nintendo switch as an add on to my account. After hearing nothing for a week I contacted customer service and, though them, the digital sales team to be eventually informed that the switch was out of stock. Everyone ...

Post contract payments

Hi, I had a phone + SIM 24 months contract and apparently, it ran out in May but EE was still deducting the contract amount after that. I called today and found that I had to cancel at that time and I won't be getting back the amount I've paid for 3 ...

Resolved! Urgent help

My beats solo 3 wireless headphones have stop working after 2 months of having them, they connect via Bluetooth then discount within seconds every time. ive try all solutions online as of rebooting them, updated phone ect still not working. please HE...

Store Pickup

Hello, my first time posting here! I went in store on Saturday and started a contract for an iPhone 11 Pro, the didn’t have midnight green in stock so they said they will order it into the store and it would be there today (Tuesday 1st Sep) and I wou...