Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15516 Views
  • 51 replies
  • 65 Helpful

Bank declining payment?

Hello,I received an email saying my order for my phone had been successful and that I had to await another email regarding the shipping etc. 3 days later I received an email saying my bank declined my payment and that there was a problem with the car...

Sonya1066 by Investigator
  • 743 Views
  • 3 replies
  • 0 Helpful

Failure attempting to order?

Hey!So I've been having trouble with my order attempts when trying to order a new sim (switching to EE). The entire order process goes as you'd expect, up until it reaches payment verification - it checks with Lloyds to confirm the payment informatio...

Tracking

hello my order has been canceled the delivery ..I can't contact EE how can I do 

4GEE WiFi Mini Network light

Hi all, I’ve tried to search for answer to my problem or a proper user guide but haven’t found either. i have a 4GEE WiFi mini box (the wider version) on a monthly contract  which was working fine on Friday night. I turned it on again Saturday night ...

Kpgall by Explorer
  • 3011 Views
  • 6 replies
  • 1 Helpful

Cancellation of my contract

Hello I dont seem to be able to get through to customer service. My contract is expiring on the 18th of October and I do not want to renew it since I have now left the UK for good. Can you please let me know if I have to call to cancel the contract o...

Amosh by Visitor
  • 542 Views
  • 1 replies
  • 0 Helpful

To stop the service

What should I do to stop the EE service? I can't visit the store because I'm not in the UK right now.

Chaewon by Visitor
  • 522 Views
  • 1 replies
  • 0 Helpful

Unwanted calls

I keep getting all these unwanted calls even when I block the numbers they just ring back 

Hannxx13 by Investigator
  • 876 Views
  • 1 replies
  • 2 Helpful

Resolved! 4g WiFi mini

I have a 4g mini WiFi box,I have never used it and it is out of contract I think can I delete from my account